Blog
Queue Management Software, a New Touch Point for Retailers
During the first phase of the Covid-19 epidemic, consumer behavior was irrational and driven by fear with queue management software helping retailers dealing with long queues. Now that the situation has changed…
Social Media Audience Analysis Disruptive Tips: Spotify & Audible Case
Today, habits and behaviors are changing fast due to the global economy, new connected products, and the COVID-19 virus. According to eMarketer, 47% of US shoppers are avoiding shopping centers and malls. On…
The New Era of Customer Experience lays on Social Media Big Data Analysis. The Audible Case Study.
Today, we access our favorite content on-demand often while doing something else such as sharing follows, likes and comments on social media platforms. Attention is the new gold for brands that want to be…
Roialty on stage with Eni Gas e Luce @ Open Italy – Innovation to Impact
Next December 11th, Eni gas e luce and Roialty present the first results achieved through the co-innovation project developed within Open Italy by Elis program. During the event, corporates’ CEOs and Innovation…
Focus on Loyalty Promotions: Instant Win is the most used solution to engage customers
During the last few months we monitored all the active promotions and competitions in Italy in order to identify the most common initiative types. We will publish a series of contents in…
Open Innovation by Elis – Roialty OneExperience selected by Eni gas e luce
Last April 2nd, Stefano Tonella – Head of Customer Experience Solutions – presented Roialty OneExperience during the first Open Italy Demo Day. The open innovation program is organized by Elis in partnership…
May 2019 Observatory – Parco Valentino Motor Show
This is the month of Parco Valentino, the Turin Auto Show that will take place from 19th to 22nd of June, with 50 automotive brands showcasing their last car models. Our…
March 2019 Observatory – Milan Design Week & Salone del Mobile
From 9th to April 14th, Milan becomes the capital of design. During Milan Design Week, Salone del Mobile and Fuorisalone animate the city with many events and installations. This month, our observatory…
Leverage OneVoice new feature to speed up your social media team operations
We are happy to announce our latest release on OneVoice, Roialty’s social listening, alerting and analytics solution that helps brands make smarter decision based on real-time insights from social conversations. We have…
OneExperience new feature release, provide a better customer experience on the last mile of rewards delivery.
We are happy to announce our latest release on OneExperience. The Roialty product that allows brands to integrate in their existing digital ecosystem, gamification and engagement dynamics (such as missions, rewards, points…